Do you have any Questions?
We will answer them!
Motivated to help you with any needs, our team of the Sheraton Berlin Grand Hotel Esplanade is pleased to answer all upcoming questions. Solving a problem or soothing your stay is our business. Please challenge us to make your stay a truly memorable experience.
If you do not find the answer to your question here, please don't hesitate to contact us.
T: +49 30 25478 0
We have a guaranteed check-in from 3:00 pm.
Check-out till 12:00 am. For late check-out, please ask at the front desk.
Monday to Friday from 06:30 am to 10:30 am, Saturday and Sunday from 7:00 am to 12:00 noon in our restaurant Elements.
Children under 12 years will stay free of charge in their parents' room.
An extra bed is mandatory in every room with two adults and one child aged 12 or more. We will charge 30.00 Euros per night.
The use of pool and fitness center is included in your daily room rate. Saunas are an additional 9.00 Euros per day. Pool and fitness areas are open from 6:30 am to 10:00 pm. The sauna area opens at 10:00 am.
We provide 120 parking spaces in our underground garage for you. Costs are at 23.00 Euros per day and car or 3.50 Euros per hour and car. Valet parking is available.
Please note that the Sheraton Berlin Grand Hotel Esplanade is a non-smoking hotel. Smoking is allowed at or Plaza in front of the entrance.
We accept ec-cards, American Express, Visa, Mastercard/Eurocard and JCB
Cabs are available at the main entrance. Public transport is available next to the hotel.
We offer 24h room service.
Our Club Lounge will be available in the beginning of 2016.
In the lobby and in all rooms, hotel guests can surf for free with up to 1 MBit/s. For external guests it is also possible to use the Internet in our lobby free of charge and without authentication for 1 hour. VPN connections are not possible however. The speed is up to 1 MBit/s.
Vouchers for faster WiFi can be purchsed at our reception (up to 8 MBit/s, including VPN). Voucher options: 3.95 Euros for 60 minutes9.95 Euros per day.
High-speed Internet access is available throughout the conference area at a charge.
We are happy to welcome your dog at the Sheraton Berlin Grand Hotel Esplanade. The surcharge per day is 25.00 Euros. At our bar and the restaurants, dogs are not allowed.
Our concierge team is happy to assist you in all your needs. Just get in contact with them.
We provide a business center for you next to the front desk.
We offer a full catering service. Please feel free to ask for assistance.
Same day laundry service is available for a surcharge.